Care FAQ

Where do you ship?

We ship across New Zealand. Every order is tracked to your door.

Can I return something?

Yes. Unused items in their original packaging can be returned within 30 days. Faulty items are always covered under the Consumer Guarantees Act.

How do I charge the Precision Hair Remover?

Use the USB cable included in the box. The indicator light shows when it's ready to use.

How do I clean my massager?

The rollers are removable — wipe or rinse them and let them dry fully before reattaching.

Still have a question?

Email us — every message is answered by the founder, usually the same day.